Terms and Conditions

Eligibility & Age Restriction

Due to the nature of our wellness and intimate care products, you must be of legal age (at least 18 years old or the legal age of majority in your jurisdiction) to browse, create an account, or make a purchase.

By placing an order, you warrant that you meet this requirement. Any orders placed by unauthorized minors will be voided.

Orders & Acceptance

All product orders placed on our website are subject to acceptance and availability. We reserve the right to decline or cancel any order for reasons including:

• Inaccuracies in product descriptions or pricing
• Limitations on quantities available for purchase
• Payment authorization and fraud detection flags
• Incomplete delivery or customer information

Pricing & Payment Terms

Prices listed on the website are displayed in the active store currency and may change without prior notice. Applicable shipping fees and taxes are calculated at checkout.

Payments must be verified through our authorized third-party gateways before orders are processed and dispatched.

Shipping & Discreet Packaging

We guarantee 100% discreet packaging. All parcels are shipped in plain, unbranded exterior boxes or envelopes without any product names or explicit descriptions.

Delivery estimates are provided in good faith by courier partners. While we aim for prompt fulfillment, delays caused by logistics providers or customs remain outside our direct control.

Hygiene & Returns Policy

To maintain strict health, safety, and sanitary standards, intimate wellness and personal care products cannot be returned or exchanged once the tamper-evident seal or packaging is opened.

If an item arrives damaged or defective, please contact our support team within 48 hours of delivery along with photographic verification for replacement evaluation.

Product Information & Disclaimer

We make every effort to display product specifications, dimensions, and materials accurately. However, actual packaging and materials may contain varying details.

Products sold on this platform are not intended to diagnose, treat, cure, or prevent any medical condition. Please review all user manuals and allergy details prior to personal use.

Account Responsibility & Security

If you register an account, you are solely responsible for maintaining the confidentiality of your login details, username, and password.

You agree to accept full responsibility for all activities that take place under your account credentials. Notify us immediately in the event of unauthorized access.

Intellectual Property Rights

All content included on this website—such as text, brand logos, graphics, icons, digital assets, and software—is the exclusive property of Midnight Love and is protected by applicable copyright and trademark laws.

Reproduction, re-distribution, or commercial exploitation without prior written consent is strictly prohibited.

Limitation of Liability

Midnight Love, its directors, and associates shall not be held liable for any direct, indirect, punitive, or consequential damages resulting from the use or misuse of items purchased through this platform.

Users are advised to follow manufacturer guidelines carefully and discontinue use if irritation occurs.

Modifications to Terms

We reserve the right to revise, update, or replace any portion of these Terms and Conditions at any time. The revised terms will take effect immediately upon being posted to this URL.

Continued use of our platform following changes constitutes full acceptance of the modified terms.